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E911
General Information
Important Information
Important Information
9-1-1 is for emergency use only
Call 9-1-1 for emergencies only.
It is appropriate to call 9-1-1 when you need to save a life, stop a crime or report a fire.
9-1-1 is the right number to call in an emergency when a prompt response is needed.
9-1-1 needs to know where to go
When calling 9-1-1, one of the first things you will be asked to provide is the location of the emergency you are reporting.
The call taker may not automatically know your location or may ask you to confirm it.
Tell the call taker the location of the emergency. Provide landmarks such as cross streets and mileposts.
Always be aware of your surroundings.
Know your cell/mobile phone well
The current 9-1-1 system is designed for voice communications only.
Texting 9-1-1 is not an option at this time - you must dial 9-1-1 and speak with a call taker.
Lock your keypad when you are not using your phone, so 9-1-1 isn’t dialed by mistake.
For the same reason, do not put 9-1-1 on speed dial.
Do not give old phones to children as toys. A wireless phone with no active service can still call 9-1-1.
If you accidentally call 9-1-1, stay on the line and tell the receiver that you do not have an emergency.
Remain calm, be prepared
Try to stay calm, listen carefully, give information and follow all instructions.
In an emergency, seconds matter, so being knowledgeable and prepared can make all the difference.
Knowing when to call and what to expect when you phone 9-1-1 can help reduce fear and feelings of helplessness in an emergency.
Help us help you
The more you know what to expect when you call 9-1-1, the faster 9-1-1 can get you the help you need.
If you dial 9-1-1 for a non-emergency matter, you are tying up resources that could be needed in a real emergency.
You can save a life!
9-1-1 Board
9-1-1 Facts
Addressing
Public Service Answering Points
Important Information
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